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After working for a Home Care Company I can up with a few very important questions that many people never ask when inquiring about services. These questions can help you get started in your search.
Home Care Agency Qualification Questions:
Is the agency accredited by a governing agency such as The Joint Commission’s Home Care Accreditation Program?
How does the agency protect client confidentiality?
What are the credentials of the providers?
How long has the agency been in business?
Can the agency provide references?
Is the agency licensed by the state?
Is the agency certified by Medicare?