The 10 questions to ask before hiring a home care agency:
1. Is your agency licensed?
2. How long have you been in business?
3. Are your caregivers employees or Independent Contractors?
4. Is your agency insured and bonded?
5. What are you fees forlevels of care?
6. How do you screen your caregivers?
7. How do you match a caregiver with a prospective client?
8. If I’m unhappy with a caregiver will you find a replacement?
9. Will you provide references I can call?
10. How do you manage and monitor your caregivers?