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Below are great questions and tips on things to consider when you are on your visits to senior living communities.
Facility Basics.
- When you arrived were you greeted by someone?
- How does the facility smell?
- Do the grounds seem to be kept up with?
- Does the facility overall seem to be well maintained?
- Is the noise level comfortable for you?
- Is the facility easy to navigate through?
Safety Features Basics.
- Are there grab bars conveniently located throughout the facility?
- Are there elevators in convenient locations?
- Are there safety features in the bathrooms? (Ex: handrails, shower seats?)
- Do they have emergency call lights?
Room Basics.
- Do they offer single and companion rooms?
- What are the fees for each style?
- Do they have rooms available?
- Do you furnish the rooms or do they provide furniture?
- Do they have a shower and toilet in the room?
Employee Basics.
- What are credentials of the staff?
- Does the staff seem to be happy?
- Does the staff interact with the residents?
- Did you meet with the Director? Was he or she professional, knowledgeable and friendly?
Resident Basics.
- Do the residents seem happy?
- Were the residents socializing with each other?
- Are you able to speak with any of the residents?
Activity Basics.
- Do they offer a wide range of activities?
- Do they have an activities director?
Amenities and Services Basics.
- What kinds of amenities are offered at the facility? (Ex: pool, exercise room, putting green?)
- What services are available? (Ex: Laundry, Housekeeping)
Care Level Basics.
- Do they offer help with daily living activities? (EX: showering, transferring, toileting, grooming, dressing?) If yes, to want degree of care?
- Do they offer Medication Management?
- Do they have an incontinence program? If yes, do they provide supplies?
Diet Basics.
- Do they offer 3 meals a day?
- Are there alternatives on the menu?
- Do they offer specific diets managed by a nutritionist or dietitian?
- Do they offer snacks and drinks throughout the day?
Renting or Buying Basics.
- Do they have a resident move-in agreement? If yes, what are the guidelines?
- Do you have to pay a community fee?
- As needs progress will the facility still be within your budget?
- What are the monthly fees? (Make sure to get all care levels and room rates!)
Overall.
- How do you feel about the community?
- Can you picture yourself or your loved one there?
- Can you see this being a long-term residence?
- Are you able to get feedback from current family members?
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